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Privacy Policy

Privacy Statement

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at viviana@adornmentandtheory.com or mailing us at: Adornment+Theory 2644 1/2 N. Milwaukee Ave., Chicago, IL, 60647, United States

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@adornmentandtheory.com or by mail at Adornment+Theory

[Re: Privacy Compliance Officer]

[2644 1/2 N. Milwaukee Ave., Chicago, IL, 60647, United States]

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Testimonials

  • There are not enough amazing things to say about this shop, their staff and designers! I have had two rings customized, purchased another two and just received my first necklace! This is my favorite company ON THE PLANET! Bianca and Madison are super responsive and just absolute angels! We have had video calls to go over designing custom pieces and their response through email is so quick! I lived in Chicago and fell in love with them and now living across the country, I am still a loyal customer! Thank you so much team! You are wonderful!

    Dayna Standen

  • "Viviana and the whole Adornment and Theory team were so friendly, helpful, and responsive through the custom jewelry design process. And the custom ring was perfect. Can't recommend them highly enough"

    Todd H.

  • "This is an amazing place! Viviana was so nice and helpful! She made sure we got exactly we we wanted and were happy with every step of the experience. She helped us through the design process and made something truly beautiful and unique. I would recommend Adornment and Theory to anyone who is looking for jewelry for any occasion. Our engagement would not have been the same without this Experience! 10/10"

    Paul B.

  • "I cannot say more AMAZING things about this place. The jewelry is unique and caters to every taste. Viv has items from independent artists that are bold, simple, dainty, conversation-starting and everything in between. It is the best place to find a sentimental gift for a special guy or gal in your life."

    Nilam Trivedi

  • "I cannot gush enough about my love for Adornment + Theory. When my partner and I got engaged and married, I KNEW without a shadow of a doubt that I wanted to get custom diamond heirloom rings made by Viviana. She worked with me and my partner to use diamonds from both of our deceased mothers' rings and tweaked them in CAD til each of us was 10000000% satisfied with the engagement/wedding band designs. Adornment + Theory also engraved the insides of each of our rings with special symbols that mean something to both of us. You could tell the whole time they were entirely focused on what we wanted and not on making an upsell. My partner wanted to wear her mom's plain gold band, so they polished it up for us (instead of trying to sell us a new one). When the engravings came out different than we expected, they corrected the engravings quickly and at no additional charge to us. I saw my wedding band/crown for the first time on my wedding day and it absolutely took my breath away. I wish I could get married again just so I could work with the incredible team at Adornment + Theory. What a gem of a jewelry store!!!"

    Shelby F.