This store requires javascript to be enabled for some features to work correctly.
We hope you love what you’ve chosen, but we understand that sometimes things don’t work out.
Adornment & Theory accepts returns or exchanges for store credit within 15 days of an in-store purchase or within 15 days of delivery for online orders. Store credit is valid for one year.
Returned items must be unworn, undamaged, properly packaged, boxed, and insured. We reserve the right to refuse a return or exchange if a piece shows signs of wear, damage, or improper care.
Customized, bespoke, and made-to-order pieces are final sale and cannot be returned, exchanged, or refunded.
Why?
A big part of what makes shopping at Adornment & Theory special is discovering work you won’t find everywhere else. Many of the pieces we carry are artist- and designer-made, produced in small batches, limited editions, or as one-of-a-kind works.
Our inventory is constantly evolving, and we intentionally make room for new artists, new designers, and new discoveries rather than repeatedly stocking the same pieces. Offering store credit allows you to find something else you love while helping us keep the collection fresh, unexpected, and full of things worth discovering.
UPS or USPS depending on delivery area. For ground shipping please allow 4-7 business days within the continental U.S.
Yes! We offer one free ring sizing with your purchase, please allow 10-15 business days for it be completed before your ring is ready to pick up or ship. Don't see your size listed on our website? Double check with us to see if it can be done, we can resize a ring to (almost) any size! Email hello@adornmentandtheory.com with any sizing questions.
Stop by the shop and let our team size you in person, or find your size from home with our Ring Sizing Guide. Either way, we’ll help you get it just right.
You can email our team of gems at hello@adornmentandtheory.com. If we haven't answered all your questions please feel free to reach out.
All of our fine jewelry settings are covered by a one-year warranty from the date you receive your piece. During that period, we will also replace diamonds up to 3 mm at no cost.
Our warranty does not cover lost, scratched, chipped, or damaged diamonds and gemstones, or normal wear and tear. Even diamonds and other durable gemstones can scratch, chip, or become loose with wear. Because this type of damage can happen during everyday use, it is not covered by our warranty.
To help keep your jewelry secure and looking its best, we recommend having the prongs on engagement rings and wedding bands professionally checked at least once a year.
Protecting Your Jewelry
Fine jewelry is made to be worn and loved, but it should always be treated with care. We strongly recommend insuring your jewelry through a private insurance provider to protect against loss, theft, accidental damage, and other circumstances not covered by our warranty.
If your existing insurance does not provide jewelry coverage, we recommend Jewelers Mutual Insurance.
Adornment & Theory is not responsible for pieces that show signs of excessive wear, improper care, or accidental damage.
We are happy to provide complimentary appraisals upon request for Viviana Langhoff bespoke and collection pieces.
For fine jewelry and heirloom pieces not created by Viviana Langhoff, professional appraisals are available for $250. If you are shipping a piece to us and would like an appraisal, please let us know before sending it.
The custom process is fun and easier than you think. Visit our Bespoke Page where we walk you through the entire process.
For U.S. based customers fine jewelry will ship UPS or priority two-day fully insured. A signature will be required upon delivery. We are not responsible for lost or stolen item's once signed for and declared delivered by shipping provider.
We are always happy to work with family heirloom diamonds. Heirloom pieces are a beautiful way to honor your family history and is a great sustainable alternative. Prior to bringing your heirloom diamond we may request you have it appraised to establish a value before we work with it..
Yes, we at Adornment+Theory strive to source conflict-free diamonds. We have very personal relationships with all our suppliers and work directly with fair trade miners from all over the world. However, please note that some antique and melee diamonds cannot be verified due to age and size, but the reuse of post consumer diamonds are also a great sustainable alternative! We also offer a large variety of lab grown diamonds as a diamond alternative.
Yes! We have wonderful US suppliers of lab grown diamonds. These are also fantastic alternatives for those who are sustainably conscious
Yes, we have wonderful supplier relationships to source post-consumer diamonds. This is an important part of sustainability and we are happy to do this for custom projects.
For every custom design the client comes first! We hand selects each stone with the wearer in mind. This ensures that each one meets her impeccable standard of color, clarity, and all around brilliance to deliver an heirloom quality piece.
We view new bodies of work year round, but best to send your proposed work before buying seasons (February and August). To submit please email us your linesheets to hello@adornmentandtheory.com. Please note that we review everyone's work but cannot accept all work. Due to practicality and time we cannot email everyone back with a formal acceptance or decline statement. If we select your work we will be in touch with you.
What are we looking for? Work that is surprising, innovative, stylish, and will delight our clientele. We are always seeking out new BIPOC created jewelry in the demi fine and fine jewelry space.
This is a case by case call. Depending on the artist, availability of work, price points, etc.