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Terms of service
These Terms of Service (“Terms”) govern your use of the Adornment & Theory website, online store, and related services. Throughout these Terms, “Adornment & Theory,” “we,” “us,” and “our” refer to Adornment & Theory.
By accessing our website, purchasing from us, or otherwise using our services, you agree to these Terms and any additional policies referenced on our website, including our Privacy Policy and Return Policy. If you do not agree to these Terms, please do not use our website or services.
Our Online Store
Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer and sell our products and services online.
You may use our website and services only for lawful purposes and in accordance with these Terms. You may not use our products, website, or services for any illegal or unauthorized purpose or in violation of any applicable laws or regulations.
You must not transmit viruses, malware, destructive code, or other material intended to interfere with or compromise our website, services, or systems.
We reserve the right to refuse or discontinue service where permitted by law, including when we reasonably believe these Terms have been violated.
Products and Services
We make reasonable efforts to accurately describe and display the products and services available through our website. Because many of our pieces feature natural materials, gemstones, handmade elements, or individually produced components, variations in color, texture, shape, size, finish, and other characteristics may occur.
We also cannot guarantee that the colors or appearance displayed on your screen will precisely match the appearance of a product in person.
Certain products may be available exclusively online, exclusively in store, in limited quantities, made to order, or otherwise subject to specific availability or fulfillment conditions.
Product availability is not guaranteed. We reserve the right to limit quantities, discontinue products or services, or limit sales where reasonably necessary and permitted by law.
Made-to-Order, Custom, and Special-Order Pieces
Certain pieces may be made to order, customized, resized, specially ordered, or created specifically for you. Production and fulfillment timelines provided for these pieces are estimates unless we expressly state otherwise.
Additional terms, deposits, design fees, approval requirements, cancellation restrictions, or return limitations may apply to custom, made-to-order, resized, or special-order work. Any such terms provided to you as part of the applicable product or service are incorporated into these Terms.
Pricing and Availability
Prices, product descriptions, promotions, availability, and other information may change without notice.
We make reasonable efforts to ensure that the information on our website is accurate. Occasionally, however, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, fulfillment timelines, or other details.
We reserve the right to correct errors or inaccuracies and to update information when necessary. If an error materially affects an order you have already placed, we may contact you to resolve the issue or, where appropriate, cancel and refund the affected order.
Orders and Account Information
When you place an order, you agree to provide current, complete, and accurate information necessary to process your purchase and communicate with you about your order.
Submitting an order does not necessarily mean that we have accepted it. We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including because of product availability, suspected fraud, pricing or listing errors, payment issues, or orders that appear to be intended for unauthorized resale.
If we cancel or materially modify an order after it has been submitted, we will make reasonable efforts to notify you using the contact information provided with your order.
Payments
Payments made through our online store may be processed by Shopify and/or other third-party payment providers. Your use of those payment services may also be subject to the applicable provider’s terms and privacy practices.
You agree to provide accurate billing and payment information and represent that you are authorized to use the payment method provided for your purchase.
Shipping, Returns, and Exchanges
Shipping, delivery, returns, exchanges, and other post-purchase matters are subject to the policies and information provided on our website at the time of your purchase.
Please review our Return Policy and any product-specific terms before completing your purchase, particularly when purchasing custom, made-to-order, resized, altered, personalized, final-sale, or special-order pieces.
Intellectual Property
Unless otherwise indicated, the content available through our website—including text, graphics, logos, photographs, product images, illustrations, designs, videos, website elements, and other content—is owned by or licensed to Adornment & Theory and is protected by applicable intellectual property laws.
You may access and use our website for your personal, non-commercial use. You may not reproduce, duplicate, copy, sell, resell, distribute, modify, publish, or commercially exploit our website or its content without our prior written permission or the permission of the applicable rights holder.
Products offered through Adornment & Theory may also incorporate designs, trademarks, photography, artwork, and other intellectual property belonging to independent designers, artists, brands, and other third parties. Those rights remain with their respective owners.
User Submissions and Feedback
If you voluntarily submit reviews, feedback, suggestions, photographs, comments, or other content to us, you represent that you have the right to provide that content and that doing so does not violate the rights of another person or entity.
You may not submit content that is unlawful, fraudulent, defamatory, abusive, obscene, infringing, malicious, or otherwise violates these Terms.
Where you intentionally submit content for publication, promotion, or use by Adornment & Theory, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for the purposes for which it was submitted, subject to applicable law.
Third-Party Services and Links
Our website may contain or integrate services, tools, content, or links provided by third parties. These may include payment processors, ecommerce services, shipping providers, social media platforms, appointment or event services, and other technology providers.
We do not control third-party websites or services and are not responsible for their content, availability, security, privacy practices, or terms.
Your use of a third-party website or service is subject to that provider’s own terms and policies. We encourage you to review them before providing information or completing a transaction.
Privacy
Our collection and use of personal information is described in our Privacy Policy. By using our website and services, you acknowledge that your information may be processed as described in that policy.
Prohibited Uses
You may not use our website, services, or content:
- For any unlawful or fraudulent purpose
- To violate applicable laws, regulations, or the rights of another person or entity
- To infringe intellectual property, privacy, publicity, or other legal rights
- To harass, threaten, abuse, defame, or unlawfully discriminate against another person
- To submit false, deceptive, or misleading information
- To transmit viruses, malware, or other harmful code
- To collect or track personal information about others without authorization
- To spam, phish, scrape, crawl, or otherwise misuse the website or its content
- To interfere with, circumvent, or compromise the security or operation of our website or services
We may restrict or terminate access to our website or services for violations of these Terms.
Availability of the Website
We may modify, suspend, discontinue, or update all or part of our website or services from time to time. We do not guarantee that the website or any particular feature will always be available, uninterrupted, secure, or error-free.
We may also introduce new features, tools, or services. Unless otherwise stated, these Terms will apply to those additions as well.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and online services are provided on an “as is” and “as available” basis.
We do not guarantee that the website will be uninterrupted, error-free, completely secure, or free from harmful components, or that information available through the website will always be complete, current, or error-free.
Nothing in these Terms excludes or limits warranties, rights, or remedies that cannot lawfully be excluded or limited.
Limitation of Liability
To the fullest extent permitted by applicable law, Adornment & Theory and its owners, employees, affiliates, agents, contractors, service providers, suppliers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to your use of, or inability to use, our website or services.
This may include, without limitation, loss of profits, revenue, savings, data, or other intangible losses, whether the claim arises in contract, tort, negligence, strict liability, or another legal theory.
Where applicable law does not permit certain exclusions or limitations of liability, those exclusions or limitations will apply only to the maximum extent permitted by law.
Nothing in these Terms is intended to limit liability or consumer rights that cannot legally be limited or waived.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Adornment & Theory and its owners, employees, affiliates, agents, contractors, service providers, suppliers, and licensors from claims, liabilities, damages, losses, and reasonable costs arising from your material violation of these Terms, your unlawful misuse of our website or services, or your violation of another party’s rights.
Termination
These Terms remain effective while you use our website or services.
You may stop using our website or services at any time. We may suspend or terminate your access where reasonably necessary, including if you materially violate these Terms or use our services unlawfully.
Any provisions that by their nature should survive termination—including provisions concerning intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, and governing law—will continue to apply after termination.
Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary. The remaining provisions will remain in effect.
No Waiver
Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.
Entire Agreement
These Terms, together with the policies and terms incorporated by reference, constitute the agreement between you and Adornment & Theory concerning your use of our website and services and supersede prior versions concerning the same subject matter.
Governing Law
These Terms and your use of our website and services are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles, except to the extent applicable law requires otherwise.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, products, services, website, or legal obligations.
The current version will be posted on this page. Your continued use of our website or services after updated Terms become effective constitutes your acceptance of those Terms to the extent permitted by applicable law.
Contact Information
If you have questions about these Terms of Service, please contact us:
Adornment & Theory
1433 W Chicago Ave
Chicago, IL 60642
United States
Phone: 773.697.7090
Email: hello@adornmentandtheory.com